Our New Location: 602 Queens Ave Community Hub | Regional HIV/AIDS Connection

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Our New Location: 602 Queens Ave Community Hub

January 4, 2022


Regional HIV/AIDS Connection (RHAC) is pleased to announce our newest location at 602 Queens Avenue, London, ON as part of a new community service hub.

Over the past 2 years of the pandemic, London Cares Homeless Response Services, the Sisters of St. Joseph Hospitality Centre, and RHAC have worked together to envision a better way to provide a safe, welcoming space for people experiencing homelessness and other barriers to wellness, community and belonging.

Now, our three agencies are coming together to create a community hub aimed at addressing housing, basic needs, health care, and psychosocial wellness needs. This hub is the first of it's kind in London, and aims to effectively link people to social services and supports under one welcoming roof. We are proud to be creating this supportive environment built on the core values of dignity, deep hospitality, inclusive community, social justice, persistence, and hope

Please note: RHAC’s Carepoint Consumption and Treatment and Counterpoint Harm Reduction Services will remain at 186 King Street until relocating to 446 York Street in 2022. Our John Gordon Home program will remain at 596 Pall Mall Street.

Effective January 4, 2022, the following RHAC services will be accessible at 602 Queens Avenue (with COVID-19 safety measures still in place):

  • HIV/HCV client support services: Support services for people living with HIV/HCV (treatment and care including practical, basic needs and psychosocial supports), Country Cupboard food security program, and peer activities/programming.
  • Education and prevention servicesGeneral and population-specific education and prevention programs (including our Open Closet program for 2SLGBTQIA+ youth), sexual health and wellness services and  resources, HIV/STBBI testing, PrEP/PEP/HIV prevention and related services, and information and wellness programs/workshops.
  • Community relationsCommunications, regional community development, volunteering and fund development (i.e.: events, donor giving, third party fundraising, and merchandising).
  • Harm reduction outreachMobile outreach services for people who use substances (including harm reduction gear delivery and recovery-related services) across London-Middlesex, Oxford and Huron counties.
  • Administrative supportsThe office of the Executive Director, operations and human resources.

While we are still under-construction at our new 602 Queens Ave. location:

  • Please address physical mail to 186 King Street 
  • A new phone system has been implemented across all RHAC locations, with new staff extensions. Please listen carefully to system instructions. 
  • For 602 Queens on-site service access an appointment is currently required. Please contact relevant staff member to arrange appointment/access. If unable to reach designated staff, please contact general administration for access assistance.

RHAC’s other service locations:  

  • John Gordon Home (Supportive Housing Program): 596 Pall Mall  

  • Counterpoint (Needle and Syringe Program): 186 King Street 

  • Carepoint (Consumption and Treatment Services): 186 King Street