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HIV Programs & Services

All of our programs and services are free and confidential. If you’re interested in any of them or just have a question please call, email or come into the agency and speak with our Client Services team.

Our Services and Programs Include:

  • Crisis Intervention

    Client Services staff is available to provide immediate emergency crisis intervention to PHAs experiencing distress.

  • Counselling

    Counselling is available at RHAC for those living with, at risk of and affected by HIV/AIDS such as partners or family members. Through counseling clients may explore issues such as grief and loss, sexual health, disclosure, PRE/POST Test counselling or whatever else they may be coping with.

  • Practical Support

    These supports include an on-site monthly supplementary food bank known as Country Cupboard, bus tickets for attending agency related events, as well as help applying for supports such as Ontario Works (OW), Ontario Disability Support Program (ODSP) or Rent Geared to Income Housing, Legal matters and Identification. Client Services can also assist in connecting clients with HIV related health care services.

  • Transportation

    At times clients may be able to get transportation assistance to a scheduled appointment at the office.   If clients are located outside the London area and need help getting into the city, Client Services can also help coordinate transportation and, in some instances, assist with costs.

  • Social Support Groups

    Women’s Group happens the last Thursday evening of each month. Group meetings include dinner, discussion, as well as social and educational events. Women's Group is open to all women who are HIV+. Contact a member of the dept. for more information. Additionally we will be hosting more frequent active engagement sessions bi-weekly beginning in September.  Activities will include such things as a bowling league, regular swimming opportunities, to name a few.

  • Monthly Lunch ‘n Learn Sessions

    Workshops in which clients are provided food and a topic for discussion such as budgeting, activism or advocating for one’s own health care. Lunch 'n learns are an excellent way to meet other clients (HIV+ and/or affected individuals) as well as opportunities for education.  Look for upcoming events on our Event Calendar.

  • Wellness Assistance Fund (WAF)

    Financial assistance available for HIV+ clients who have emergency or “one-time” expenses related to their wellness, which are not covered by any other benefits or existing resources in the community.  WAF is discussed on a case by case basis with assigned Case Managers.

  • PHA Communications – Speak Out Newsletter & POZTALK Blog

    PHAs produces the Speak Out newsletter three times each year and updates the POZTALK blog, monthly. They reflect the voice of people living with HIV, their thoughts, feelings and aspirations over the course of their life journey. The Speak Out newsletter is available in hard copy at the office of Regional HIV/AIDS Connection or electronically here. PHAs are encouraged to submit articles and/or artwork for publication in Speak Out.

  • HIV Education

    Staff is available to answer questions and provide information to people about HIV/AIDS including, but not limited to, information about transmission, disclosure, available resources, health promotion and new emerging trends including PREP/PEP, U=U etc.

  • POZ Prevention Education

    This is education provided by our staff and volunteers to help support HIV+ people to have full and healthy sexual lives.

  • Referrals to Other Services

    We can help you get connected to other services and resources located in your community, including Social, Legal, Educational, Medical, etc.

  • Annual World AIDS Day Vigils

    Annual candlelight vigils held on December 1st to remember those we’ve lost to HIV/AIDS, to honour those still living with HIV/AIDS and to celebrate the achievements in the fight against HIV/AIDS.

  • Annual Holiday Dinner

    Each December clients of the agency as well along with their families and friends come together to celebrate the holiday season. The evening consists of a traditional turkey dinner with all the trimmings, a visit from Santa Claus and gifts for everyone.

  • Assistance Navigating the “System”

    At times the health care system as well as seeking government assistance can be overwhelming. Client Services will work with clients to access the help they need. This may include client advocacy, assistance with government forms, and accompanying clients to appointments.

  • Client Workshops, Conferences and Skills Building

    We offer a variety of opportunities throughout the year to attend educational workshops and conferences to assist with building the skills and knowledge of PHAs.

  • Home/Hospital Visits

    When clients are feeling unwell they can feel isolated and alone. Client Services staff is available to visit you at home or in the hospital.

  • Skowronksi Fund

    The Skowronksi Fund is available to HIV positive clients who have been admitted to hospital. This fund covers the cost of phone and t.v. rental while in the hospital.

  • Women’s Programming

    We offer a variety of different programs, services and educational sessions specifically geared to HIV+ women throughout the year.

  • Treatment Information & Resources

    Client Services staff is available to provide resources about current treatments as well as referrals to connect PHAs with existing medical and holistic services.